Reach out for any queries or project collaborations in technical writing, documentation, or internal communications.
Technical Documentation Leadership
I design and execute enterprise-wide documentation strategies that improve internal communication, reduce operational risk, and support scalability. This includes governance models, templates, style guides, and documentation workflows.
API & Platform Documentation
Extensive experience documenting APIs and SaaS platforms using tools like Swagger, Postman, FrameMaker, and markup languages. I create integration guides, configuration manuals, and developer-friendly documentation.
Regulatory & Compliance Documentation
Hands-on experience with Infosec, Vulnerability Management, BCP/DR documentation, and regulatory frameworks such as NIST and GLBA, ensuring accuracy, audit readiness, and compliance.
Internal Communications & Change Management
I partner with IT, PMO, Change Management, and leadership teams to deliver clear internal communications that support product releases, system changes, and organizational initiatives.
Training & Knowledge Enablement
I design and deliver training sessions, workshops, and onboarding materials that promote documentation best practices and continuous learning across teams.
Professional Experience Snapshot
Senior Technical Writer | Bernstein (2025 – Present)
Revamping algorithm documentation, managing SharePoint knowledge repositories, and supporting PMO documentation governance for quantitative trading teams.
Senior Technical Writer | Moelis & Company
Led documentation strategy, training initiatives, and tooling adoption to enhance internal communication and workflow efficiency across IT teams.
Senior Technical Writer | TransUnion
Developed API and SaaS platform documentation, supported product release communications, and drove stakeholder engagement across global teams.
Enterprise Documentation Consultant
Delivered documentation, internal communications, and knowledge management solutions for Bloomberg, BNP Paribas, Bank of New York Mellon, JP Morgan Chase, and other global institutions.
Tools & Technologies
- Documentation Tools:FrameMaker, RoboHelp, Confluence, SharePoint, Adobe Captivate
- Project & Workflow Management:JIRA, Azure DevOps, Smartsheet, Power BI
- API & Web Technologies:Swagger, Postman, XML, HTML, CSS
- Diagramming & Visuals:Visio, Snagit
- Standards & Style Guides:Chicago, Microsoft Style Guide, DITA